Tigra Scroller Product Family - Tigra Scroller Product - scroller works locally, but not after FTP to web server


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fantabulous

Newbie

Posts: 1
Registered: 4/26/2006
Member Is Offline

posted on 4/26/2006 at 01:52 PM

scroller works locally, but not after FTP to web server

Hey, cool product. I've got it to work fine on my Windows 2000 pc and also my Windows 2000 server running IIS 5.0. Just modified the samples and it works.

However, when I FTP the files to my verizon.net webspace, keeping folder tree and paths exactly the same as they were with my successful local test, the main page loads up blank, no scroller. This suggests a path problem to me, but I don't know how to fix it. Is there some path change I need to do in scroll.js that will accommotate unix-based web server. I'm afraid I don't know what verizon is using.

browser is mozilla, the latest 1.5.0.2

thx

tigra

Administrator

Posts: 1926
Registered: 6/17/2002
Location: US, CO
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posted on 4/27/2006 at 01:32 AM

make sure:
1. you used relative paths (those should works fine both locally and on the server)
2. no software has corrupted the scroller files (this includes too smart HTML editors, FTP clients, webserver etc)

check out:
1. the source of the HTML page and text of the configuration files downloaded via http (view->source feature of the browser)
2. javascript error reports (you may need to enable those in your browser)
3. web server's log files (specifically look for "404 not found" messages)

owenchang

Junior Member

Posts: 2
Registered: 5/27/2006
Member Is Offline

posted on 5/27/2006 at 10:27 PM

I have pretty much the same problem. I've 1) checked the relative paths are correct and 2) downloaded and reviewed all scroller files from the server. Yet the problem persists.

I can actually see the scroll.html being loaded: "(omitted)zos.project.html?$FILE/scroll.html?0....", there's no run-time HTML or Javascript error messages, but the scroller simply does not show.

Could this have to do with some weird security mechanism at the server end?

Browser is IE 6.0.

Really stuck, will appreciate any help.

owenchang

Junior Member

Posts: 2
Registered: 5/27/2006
Member Is Offline

posted on 5/27/2006 at 10:29 PM

Sorry, the loading message should be "(omitted)zos.project.html/$FILE/scroll.html?0....",