Tigra Tree Menu Product Family - Tigra Tree Menu PRO - ANYONE READING SUPPORT REQUESTS??


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SoftComplex Forums » Tigra Tree Menu Product Family » Tigra Tree Menu PRO » ANYONE READING SUPPORT REQUESTS??

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plakidin

Junior Member

Posts: 3
Registered: 4/15/2003
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posted on 4/15/2003 at 12:02 PM

ANYONE READING SUPPORT REQUESTS??

I have submitted a support request two weeks ago, repeated it last week. Still no reply. Getting desperate! Are you guys only charging money for your products, not answering any questions?

tigra

Administrator

Posts: 1982
Registered: 6/17/2002
Location: US, CO
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posted on 4/15/2003 at 02:37 PM

We respond to each and every e-mail.

Please make sure:
- your mail box has enough quota
- you are not using any mail filter that drops messages.

plakidin

Junior Member

Posts: 3
Registered: 4/15/2003
Member Is Offline

posted on 4/15/2003 at 06:31 PM

Thanks for replying. I am sure that everything is OK with my mailbox.

Anyway, here is my support request here. I am also resending the message to support[at]softcomplex[dot]com. Thank you.

Documentation says that we can use any string, properly escaped, as tree menu
item Caption or Link. Though, when I use the following as a Link, it gives a
JavaScript error when menu is already rendered on the screen and I roll the
mouse cursor over the item:
"javascript:doSomething('string')"
I tried putting it as:
'javascript:doSomething("string")'
and tried this:
"javascript:doSomething(\"string\")"

Nothing worked. How can I get this working? I also found out that same problem
is applicable to Caption, but I got a workaround, having string enclosed with
double quotes and converting single quote to it's HTML entity.

Here is the TREE_ITEMS that I use (it's embedded into HTML, after <script> tag
of course):

var TREE_ITEMS =
[
['Home', null, null,
['item 1', "javascript:linkGoFrame('test.xxx');", null,
['item 2', "javascript:linkGoFrame('lll.html');", null,
['item 3',"javascript:linkGoFrame('zzz.html');*/", null]
]
]
]
];

plakidin

Junior Member

Posts: 3
Registered: 4/15/2003
Member Is Offline

posted on 4/15/2003 at 06:32 PM

Here it is again, now without smilies:

Documentation says that we can use any string, properly escaped, as tree menu
item Caption or Link. Though, when I use the following as a Link, it gives a
JavaScript error when menu is already rendered on the screen and I roll the
mouse cursor over the item:
"javascript:doSomething('string')"
I tried putting it as:
'javascript:doSomething("string")'
and tried this:
"javascript:doSomething("string")"

Nothing worked. How can I get this working? I also found out that same problem
is applicable to Caption, but I got a workaround, having string enclosed with
double quotes and converting single quote to it's HTML entity.

Here is the TREE_ITEMS that I use (it's embedded into HTML, after <script> tag
of course):

var TREE_ITEMS =
[
['Home', null, null,
['item 1', "javascript:linkGoFrame('test.xxx');", null,
['item 2', "javascript:linkGoFrame('lll.html');", null,
['item 3',"javascript:linkGoFrame('zzz.html');*/", null]
]
]
]
];

nik

Posts:
Registered: 1/1/1970
Member Is Offline

posted on 4/17/2003 at 07:37 AM

We've sent you recommendations via email.